Stage 05 — Conversation

Decode Every Comment

Sentiment analysis, spam filtering, and topic extraction at scale.

Decode Conversation Signals

Sentiment Analysis • Intent Classification • Trend Detection

  • Sentiment scoring on 5-point scale
  • Smart deduplication removes spam and bots
  • Topic extraction surfaces what audiences discuss
  • Trend detection identifies emerging themes

Comments reveal new audience segments to explore

Sentiment Scoring

  • Very Negative — Strong criticism or complaints
  • Negative — Mild disapproval or concern
  • Neutral — Informational or off-topic
  • Positive / Very Positive — Support and praise

What We Surface

  • Overall sentiment distribution per video
  • Trending topics in your comments
  • Brand mentions and competitor references
  • Potential crisis signals and opportunities

What You Can Do

01

Identify common questions to answer in content

02

Spot emerging complaints before they escalate

03

Find your biggest fans for UGC campaigns

04

Track brand mention sentiment over time

Coming Soon

Coming Soon

Automated Response Suggestions

AI drafts replies to common questions and concerns.

Coming Soon

Crisis Detection Alerts

Get notified when sentiment shifts dramatically.